Last Updated: June 1, 2026

At G.PACK, we value our partnership and are committed to protecting your company's data privacy in every detail. This policy explains how we collect, use, and protect the information we share with you during our business journey, fully aligned with the Saudi Personal Data Protection Law (PDPL).

1. Information We Collect

We collect only the information necessary to complete our business and industrial manufacturing operations, including:

Corporate Information: Company name, Commercial Registration (CR) number, Tax Identification Number (TIN), contact details, and shipping/delivery addresses.
Technical & Production Information: Design files, visual identity assets, printing specifications, raw material dimensions, and requested samples.
Communication & Transaction Data: Records of official correspondence, quotation requests, and technical support inquiries.

2. How We Use Your Information

We use the data we collect solely for the following professional and manufacturing purposes:

Order Fulfillment: Processing, manufacturing, printing, and delivering your customized packaging orders.
Customization: Providing precision printing and custom design services according to your brand identity.
Professional Communication: Sending order production updates, price quotes, invoices, and technical documentation.
Service Improvement: Analyzing industrial and market needs to provide more efficient and suitable packaging solutions for your business.

3. Confidentiality of Designs and Intellectual Property

We fully recognize that your designs and visual branding elements are highly sensitive corporate assets. Therefore, we pledge to:

Never share, sell, or use your design files for any other client or third party.
Implement strict technical and physical security measures to protect your files from unauthorized access.
Treat all information and assets exchanged between us as "confidential information" under our business agreements.

4. Data Protection (Cybersecurity)

We implement advanced security protocols and industry-standard frameworks to protect our databases, including secure encryption of sensitive corporate information, ensuring your data remains completely protected against any digital risks or unauthorized breaches.

5. Sharing Information with Third Parties

Our core principle is absolute privacy and data integrity:

We do not sell, rent, or trade your corporate data to any third party.
We share information only with trusted "logistics partners" (certified shipping companies) strictly to the extent necessary to ensure your shipments are delivered safely and on time.

6. Your Data Rights under Saudi Law (PDPL)

As our business partner, and in compliance with the Saudi Personal Data Protection Law, you hold the following rights:

Right to be Informed: To know what data we collect and the legal basis for processing it.
Right of Access: To access and review the specific corporate data we hold about your company.
Right to Correction: To request the correction, updating, or formal amendment of any inaccurate or incomplete information.
Right to Destruction: To request the deletion of your data upon contract termination or when the purpose of collection ends, unless statutory, legal, or accounting regulations mandate its retention.

7. Use of Cookies

Our website utilizes cookies to optimize your browsing experience, remember your corporate preferences, and facilitate a seamless user experience when requesting quotes or navigating order management portals.

8. Contact Us

If you have any inquiries or compliance questions regarding the privacy of your data or our security practices, please contact our dedicated data protection team via:

Email: [Insert Contact Email]
Phone: [Insert Phone Number]